
ISO 42001 A.10.4 — Customers
Explore ISO 42001 Annex A Control A.10.4. Learn how to inform customers about AI use and define responsibility for AI-driven outputs.
16 April 2026Blog
Practical, cited guidance on AI-assisted auditing, ISO 27001, ISO 42001 and AI governance — from the team building the AI co-auditor.
216 articles

Explore ISO 42001 Annex A Control A.10.4. Learn how to inform customers about AI use and define responsibility for AI-driven outputs.
16 April 2026
Explore ISO 42001 Annex A Control A.10.3. Learn how to identify, assess and monitor vendors supplying your datasets, models and AI infrastructure.
9 April 2026
Explore ISO 42001 Annex A Control A.10.2. Learn how to assign named owners to every AI activity and prove that accountability to an auditor.
2 April 2026
Explore ISO 42001 Annex A Control A.10.1 – Third-Party and Customer Relationships. Learn how to establish structured processes to ensure AI systems are used ethically, securely, and in alignment with governance and risk management requirements.
26 March 2026
Explore ISO 42001 Annex A Control A.9.4 – Intended Use of the AI System. Learn how to establish structured processes to ensure AI systems are used ethically, securely, and in alignment with governance and risk management requirements.
17 March 2026
Explore ISO 42001 Annex A Control A.9.2 – Processes for Responsible Use of AI Systems. Learn how to establish structured processes to ensure AI systems are used ethically, securely, and in alignment with governance and risk management requirements.
3 March 2026
Explore ISO 42001 Annex A Control A.9.3 – Objectives for Responsible Use of AI Systems. Learn how to establish structured processes to ensure AI systems are used ethically, securely, and in alignment with governance and risk management requirements.
3 March 2026
Explore ISO 42001 Annex A Control A.9 / B.9. Learn how to use AI systems responsibly, covering transparency, accountability, and stakeholder communication.
24 February 2026
Explore ISO 42001 Annex A Control A.8.5. Learn what information to provide interested parties about an AI system, and how to keep it accurate and accessible.
18 February 2026
Explore ISO 42001 Annex A Control A.8.4. Learn how to communicate incidents in AI systems, covering transparency, accountability, and stakeholder communication.
10 February 2026
Explore ISO 42001 Annex A Control A.8.3. Learn how to provide external reporting for AI systems, covering transparency, accountability, and stakeholder communication.
3 February 2026
Explore ISO 42001 Annex A Control A.8.2. Learn how to provide system documentation and user information for AI systems, covering transparency, usability, and stakeholder communication.
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